I hope that you will now reach an agreement on the need for an ALS for a cloud service and that it will benefit both the consumer and the provider. In the long run, it will save both parties money and promote satisfaction not only for the parties directly involved, but especially for end-users. Ultimately, ALS is your contract with the service provider and sets expectations for the relationship. It should be written to protect your cloud services based on the risk you are willing to accept. The goal is to have an ALS that consumers and cloud providers understand and accept, including an exit strategy. ALS should be seen as a document defining partnership between the parties and used to mitigate potential problems. The program also offers a wide range of benefits that include comprehensive onboarding support, technical design and verification, service package design, training, market support and distribution activation for your team. The CloudHealth Partnership Program is the next development of our program for all partners who use CloudHealth as the basis for a Cloud Managed service offering. Whether your company recognizes itself as a solution provider, VAR, Systems Integrator (SI), Telco or MSP, the CloudHealth Partnership Program offers partners a way to grow their cloud managed business on the CloudHealth platform. The program has three levels: the performance of the CloudHealth platform allows you to manage multiple customer accounts with multiple services in one console and automate the provision of customer instructions. It offers the ability to isolate customer usage and the cost of your internal reporting requirements and set unique prices, while providing your customers with access to the brand as a value-added service. In combination with the partner platform, the CloudHealth Partnership Program puts you on a good will and gives you the resources you need to improve efficiency, monetize your public cloud business and increase margins. An SLA evaluation process should be conducted for each new cloud service.

However, ALS is a living agreement and, as services change, ALS should be reassessed. The next step is to assess the criticality of the cloud service and associated data when a set of criteria is defined. Almost all computer systems can be made extremely reliable, but the costs can be too high. Not all systems need the same reliability as NASA for space shuttles, and few have been able to pay the costs. The CloudHealth Partnership Program is designed for managerial service providers (MSPs) to expand their service portfolio, increase profitability and differentiate their offerings through enterprise-class cloud management services.